Window Install Specialist

About the position

The Window Install Specialist is responsible for the installation of windows and doors that are provided by PARR. They make sure that any issues that arise during shipping and install are taken care of and the customers' needs are met. This person will need to be responsive to client requests and respectful while on job sites. The tech will be an important part in achieving PARR's mission of 'Legendary Service Through Teamwork' by providing a value-added service to the product we sold and installed.

Responsibilities

• Utilizes safe work practices in all aspects of the work performed to include vehicle operation, use of hand and power tools, and handling material on the job
• Review work orders for current work schedule
• Establish and maintain professional relationships with customers and business associates
• Quickly respond to customer complaints and concerns
• Load trucks with windows and materials needed
• Keep work area clean and well organized
• Ensure that appropriate paperwork is completed as per company policy
• Check all paperwork for accuracy
• Bill and invoice for parts and service as appropriate
• Report to each appointment on-time and perform duties in an efficient, safe, and timely manner
• Discuss repairs and issues with customer to ensure satisfaction with product installation
• Responsible for the care of a company vehicle and driving while representing Parr
• Aware of safety risks and does due diligence to limit them

Requirements

• Experience with wood and vinyl window assembly, installation, and repair
• Ability to apply mathematical concepts such as fractions, percentages, ratios and proportions to practical situations
• Ability to gather facts and problem solve
• Knowledge of window and door products
• Ability to work unsupervised and desires a high level of responsibility
• Strong interpersonal communication skills
• Ability to speak, write, and read English required
• Ability to be flexible and adaptable to daily changing needs and demands of the team
• Working knowledge of personal computers and application
• High school diploma or GED
• Valid driver's license and clean driving record

Benefits

• Everyone starts earning 2 weeks of vacation per year on day 1, and gains an additional day every year worked up to 4 weeks off
• Employee paid sick days
• 7 holidays
• 2 medical plan options, one with a high deductible that offers an HSA and our standard plan with a very low $1,250 deductible
• Dental, Vision, EAP (Employee Assistance Program)
• Massage, Chiropractic and Acupuncture coverage
• FSA (Flexible Spending Account) and Childcare pretax spending programs
• HSA (Health Savings Account) - PARR will match up to $360/year
• Up to 50% match on the first 6% you contribute to your 401(k) after 1 year of employment and fully vested at the end of your 3rd year
• In addition to the 401(k) match, there a 3% profit share contribution to the 401(k), with Board approval
• Tuition reimbursement (up to $2,500/year)
• Annual profit sharing (every full time employee who worked the full year earned a minimum of $525 for the 2024 year)
• $1,000 referral bonus