WIC Office Specialist - Bilingual in English and Spanish - Health Department

Salt Lake County•Salt Lake City, UT

3d•Onsite

About The Position

Salt Lake County is seeking highly enthusiastic individuals to join their team and contribute to the community. They offer a culture that values employee well-being through great benefits, work-life balance, and opportunities for growth. The role involves providing customer service and office/program support, serving as the initial point of contact for customers in person and over the phone for Division-related information.

Requirements

One (1) year of closely related experience directly related to these duties.
Must be bilingual in English and Spanish, and requires reading, writing, and speaking both English and Spanish fluently without the use of a translation app or program.
Successful completion of a mandatory State WIC Lab Module within five (5) months of hire date.
Successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.
Vaccination or proof of vaccination may be required.

Nice To Haves

Knowledge of basic arithmetic calculations
Knowledge of modern office practices and procedures
Ability to work with computer software related to job-specific duties
Ability to operate standard office equipment
Ability to produce written documents, forms, and charts
Ability to communicate effectively in English both verbally and in writing
Ability to perform excellent customer service and work cooperatively within a team environment
Ability to create and maintain records, files, and reports
Ability to understand and follow broad objectives and instructions
Ability to gather and condense relevant and useful information
Ability to work with minimum supervision and act independently

Responsibilities

Answers phone calls and greets visitors; relays calls and messages to the appropriate person.
Performs customer service functions; provides assistance regarding department/division services and information.
Maintains office coverage during all business hours.
Assists with scheduling meetings and functions including meeting preparation, correspondence, material distribution, client registration, and client appointment reminders.
Records meeting minutes.
Processes and issues monetary vouchers, certificates, and/or permits according to policy and procedures.
Records transactions and issues receipts; forwards revenues and reconciles transactions according to policy and procedures.
Provides general office support to the Division.
Establishes and maintains accurate agency filing systems including purging and destroying/archiving confidential or obsolete documents according to policies and procedures.
Receives incoming deliveries and documents, providing an accurate date stamp prior to distribution to the appropriate division or person.
Provides detailed information to the public regarding Division procedures.
Accepts Division-specific documents, assists customers in data gathering, and reviews late appeal criteria with customers.
Analyzes and maintains program reports, logs, and lists.
Types and proofreads documents and makes appropriate corrections.
Supports office functions effectively utilizing computers and software.
Performs anthropometric and biochemical duties, which include weighing, measuring, and performing a fingerstick procedure to obtain a small drop of blood for a hemoglobin result.

Benefits

12 Holidays
up to 24 vacation days
12 sick days
one personal day every year
Retirement options for hybrid pension/401(k) or 401(k) only with a 10% contribution
Medical coverage including a 100% county paid premium option
Dental and Vision coverage including coverage for adult designees
Health Savings account with a county contribution up to $1200/year
Flexible Spending Account
100% county-paid Long-Term Disability and Short-Term Disability option
Professional Development including professional membership fees paid
Tuition Reimbursement
Onsite medical clinic and gym
pet insurance
auto and home insurance
discounts at County facilities