UCHC | Upham's Corner Health Center - Dorchester, MA

posted about 2 months ago

Dorchester, MA
Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The WIC Community Coordinator is responsible for developing and maintaining community liaison with health and human service providers and advocacy organizations in the community served by the local WIC program. This role involves building an active, coordinated referral network and fostering collaborative working relationships between community agencies and WIC. The coordinator also assists with retention activities to enhance communication with WIC participants regarding their eligibility, focusing on current enrollment status and recertification.

Responsibilities

  • Develops a comprehensive listing, initiates contact and maintains working relationships with health and human service providers, advocacy organizations and other groups who use or might use WIC information in order to facilitate and carry out referrals between eligible populations and WIC.
  • Develops and maintains the Massachusetts WIC Community Network Database with community contacts made and outreach activities conducted within the service area.
  • Facilitates or conducts periodic in-services for staff and/or clients at local health and human service providers and other community agencies that work with the WIC population.
  • In coordination with Management Staff, develops, implements, and submits the annual outreach plan and progress reports, as requested.
  • Attends Community Coordinators' Quarterly Meetings, new Community Coordinator Training and In-services, and participates in regional Community Coordinator meetings.
  • Provides WIC program, education and outreach materials to local agencies and advocacy groups.
  • In coordination with Program Director, represents WIC on committees or state public health initiatives, as well as other community activities.
  • Represents WIC at community health fairs, workshops, and other public forums.
  • Assists with retention activities with particular focus on existing or terminated participants who have already accessed WIC services to continue to participate in the WIC program.
  • Creates, updates and/or manages local program's social media platform.
  • Perform other related duties as required.

Requirements

  • High School or Associate's degree.
  • Knowledge of community and neighborhoods served by local WIC program and fluency in English.
  • Two years of experience in community work or health and human services desirable.
  • Well-organized, systematic approach to work.
  • Good communications skills in oral and written English.
  • Ability to navigate social media.
  • Experience using Microsoft Office.
  • Excellent customer service.
  • Sensitivity to the needs of the participant population.
  • Must be able and willing to work non-standard hours (after 5pm, weekends) as needed.

Nice-to-haves

  • Bilingual language skills preferred (specific bilingual capacity needed as appropriate to the community served by the local WIC program).
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