Web Systems Specialist

Argen Corporation•San Diego, CA

3d•$55,000 - $60,000•Onsite

About The Position

The Web Systems Specialist supports Information Systems initiatives by performing hands-on updates and maintenance to the ecommerce website and related systems. The role is responsible for executing content changes, supporting system integrations, and helping maintain a consistent, high-quality user experience. Work is performed within established guidelines to ensure accuracy, reliability, and alignment with business standards, while collaborating with cross-functional teams to support website functionality and content needs.

Requirements

Bachelor’s degree in Information Technology, Computer Science, Web Development or related field required, or equivalent combination of training and experience.
Basic understanding of HTML, CSS, and web fundamentals.
Familiarity with web browsers, troubleshooting tools, and basic debugging.
Strong attention to detail and high level of organization in managing content and system updates.
Strong problem-solving skills with the ability to independently troubleshoot issues.
Ability to quickly learn new technologies, tools, and third-party integrations.
Familiarity with documenting issues, defects, and requirements clearly and concisely.
Basic understanding of Google Analytics or similar analytics platforms.
Comfortable executing tasks based on direction while ensuring quality and consistency standards are upheld.
Effective communication skills for collaborating with internal teams and global partners.

Nice To Haves

Experience working with ecommerce platforms or content management systems (CMS) preferred.

Responsibilities

Maintain and update ecommerce product listings, ensuring accuracy, completeness, and alignment with marketing and brand standards.
Execute website content updates including product images, IFU (Instructions for Use) links, and related assets.
Serve as the gatekeeper of website look and feel, ensuring consistency with approved design and branding guidelines.
Configure and manage Google Analytics, including setup, tracking validation, and basic performance analysis/reporting.
Configure and maintain loyalty and marketing automation platforms, ensuring campaigns, automations, and loyalty programs are accurately built and deployed per business requirements.
Translate business requirements into dynamic user segments using customer data, behaviors, and attributes within ActiveCampaign.
Set up and manage points systems, rewards, promotions, and rules in Voucherify (e.g., accrual/redemption logic, campaigns, tiers) based on defined program designs.
Build and QA email automations, triggers, and loyalty initiatives end-to-end to ensure accurate execution and a seamless customer experience.
Act as liaison for product setup and updates with global partners, ensuring accurate representation on the website.
Troubleshoot and resolve issues related to website content, integrations, and tracking discrepancies in collaboration with internal teams.
Execute updates based on direction from Marketing and Product Teams while building system knowledge and identifying improvement opportunities.
Support SEO (search engine optimization) best practices, including metadata updates, URL structure, and site indexing.
Perform regular quality assurance (QA) testing for website updates, releases, and new features across browsers and devices.
Document standard operating procedures (SOPs) for website updates, integrations, and troubleshooting processes.
Other duties as assigned.