Web Solutions Engineer (SE)

Cisco - New York, NY

Full-time - Mid Level

New York, NY

Computer and Electronic Product Manufacturing

About the position

The Web Solutions Engineer (SE) at Cisco is a pre-sales technical role focused on showcasing Cisco product solutions to customers, partners, and prospects. This position requires collaboration with other Solution Engineers and Account Managers to design and configure products that meet specific customer needs while driving business outcomes and achieving sales objectives. The role emphasizes building strong customer relationships, understanding financials, and engaging cross-functional teams to deliver innovative solutions.

Responsibilities

• Perform technical presentations for customers, partners, and prospects.
• Set up demonstrations and explain features and benefits of Cisco products.
• Design and configure products to meet specific customer needs.
• Assist with the development of formal sales plans and proposals for assigned opportunities.
• Actively participate as a specialist on assigned Virtual Team and provide consultative support in their area of specialization.
• Drive business outcomes and customer value selling.
• Engage line of business and gain sponsorship outside of IT.
• Create and maintain competitive heat maps and architecture/roadmaps, customer business reviews, and relationship maps.
• Influence with tailored messages for high impact to any audience.
• Build and leverage vertical and architectural expertise.
• Understand and achieve account, region, and operation sales objectives.
• Analyze customer's financials to understand needs and opportunities.
• Effectively facilitate account planning across teams and strategically engage cross-functional resources.
• Build influence and establish customer relationships inside and outside of IT.

Requirements

• 3+ years related experience in a fast-paced high technology environment.
• 3+ years Cisco product experience (required).
• BS/BA (EE/CS) or equivalent working knowledge.
• CCNP certification desirable.

Nice-to-haves

• In-depth knowledge of baseline SE skills and in-depth knowledge in more than one area of specialization.
• Operating experience in Datacenter/Virtualization Networking.
• Experience in coding or software development.
• Experience with SONiC is a huge plus.
• Understanding of company, competitors, technologies, solutions, product strengths, weaknesses, opportunities, and threats.
• Excellent written and verbal communication, listening, negotiation, and presentation skills.

Benefits

• Health insurance coverage
• 401k benefit for retirement savings plan
• Paid holidays
• Professional development opportunities
• Flexible scheduling options