Web Project Manager, Digital Technology, Central Technology

Chan Zuckerberg Initiative•Redwood City, CA

1d•Hybrid

About The Position

The Chan Zuckerberg Initiative (CZI) is seeking a Web Project Manager for the Central Technology team within Operations. This role will serve as the operational engine for CZI, Biohub, and Learning Commons' portfolio of websites. The Web Project Manager will be responsible for the day-to-day execution of turning plans into shipped work, including running sprints, coordinating agency partners and in-house developers, managing releases, and keeping stakeholders informed. This position requires a detail-oriented individual who can translate business needs into technical requirements, manage complex projects, and build efficient processes for a distributed web team. As the role develops, there will be opportunities for input into prioritization and strategic decisions.

Requirements

5+ years of experience in web project management or a closely related field.
Strong proficiency with program/project management tools.
Proven ability to manage multiple concurrent workstreams with overlapping timelines and stakeholders.
Experience with WordPress CMS and large-scale builds or rebuilds, including hands-on use of the WordPress Block Editor.
Ability to contribute directly to web work (HTML/CSS/Javascript) when needed.
Familiarity with AEO (Answer Engine Optimization) and GEO (Generative Engine Optimization).
Demonstrated ability to translate business needs and non-technical briefs into clear, actionable technical requirements.
Experience coordinating external agency or vendor partners on web projects, including tracking deliverables and managing expectations.
Solid knowledge of web best practices, including SEO, accessibility, and performance fundamentals.
Familiarity with design tools such as Figma and Photoshop.
Strong communicator across technical and non-technical audiences.
Highly organized, methodical, and detail-oriented, with a track record of keeping complex work on track.
Experience building or automating workflows with AI tools in a web development or web design context.

Nice To Haves

Experience with headless CMS architectures.
A portfolio of AI-assisted or vibe-coded web projects.

Responsibilities

Lead sprint planning and manage the bug and feature request tracking system, ensuring accuracy and currency.
Manage resource allocation and capacity planning for web projects, ensuring clear priorities, realistic deadlines, and necessary resources for the development team.
Oversee the day-to-day execution of web initiatives, including new site builds, redesigns, content launches, CRO projects, A/B testing, QA coordination, release communication, and site maintenance.
Review developer and agency output for quality and accuracy, providing clear feedback.
Collaborate with the analytics and data science team to support CRO testing and site optimization.
Manage ongoing accessibility compliance, audits, and updates across all web properties.
Serve as the primary communication bridge between developers, marketing partners, and business stakeholders throughout the project lifecycle.
Translate non-technical project briefs into clear, actionable technical requirements for the development team.
Proactively communicate risks, blockers, and schedule changes to stakeholders.
Manage day-to-day coordination with external agency partners, including schedules, deliverables, handoffs, and ticket queues.
Track agency performance against timelines and quality standards, escalating concerns and contributing to SOW and renewal conversations.
Ensure smooth collaboration between agency partners and in-house developers.
Manage SaaS and services contracts for team tools and resources.