Wealth Practice Manager, VP

State Street•Burlington, MA

17h•$125,000 - $215,000•Hybrid

About The Position

Wealth Practice Managers have two overall responsibilities. They serve as managers of a wealth consulting team, or Practice, and contribute to individual projects while serving as senior subject-matter experts. As a manager, Practice Managers lead teams of consultants who are subject-matter experts in the implementation of the Charles River Investment Management Solution (CR IMS). Hiring and staff development of team members as well as all administrative responsibilities including objectives, reviews, promotion recommendations and time & expense approval. Utilization of their team to deliver successful projects while meeting financial goals. Development of the ‘Best Practices’ which govern wealth CRIMS implementations. Their contributions as expert-level project resources include defining client requirements, configuring and tuning the solution to the client’s business and technical needs, training clients, testing workflows and resolving issues before taking the client “live”. Practice Managers should also have advanced consulting skills. This includes the ability to build effective working relationships, manage difficult situations and influence key decision-makers. They should also be able to evaluate these skills in their team members and provide feedback. The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created the first open front-to-back platform - State Street Alpha, that was launched in 2019. Join us if delivering next generation infrastructure, using emerging technologies like AI and Blockchain sounds like a challenge you are up for.

Requirements

Experience managing investment professionals.
Experience supporting or implementing wealth management solutions within a wealth management firm or a software provider.
Experience with managed account (SMA/UMA) programs, mutual fund wrap programs, Rep as PM, and Rep as Advisor programs is especially valuable.
Strong knowledge of wealth management industry practices.
Experience with asset allocation, model management, portfolio construction, model-based portfolios, drift monitoring, tax optimization, pre-trade compliance, and rebalancing, trading, performance reporting workflows.
Basic command of SQL and understanding of relational databases.
A strong record of client service.
Practice Managers must understand client needs and build effective relationships.
Must have the ability to work within a team environment and be focused on providing high-quality service to our clients.
Team player who shares knowledge and experience openly.
Mentor less-experienced colleagues while leveraging the expertise of more-experienced colleagues.
Strong verbal and written communication skills including the ability to convey plans, issues and risks to clients and team members in a clear and concise manner.
Strong problem-solving skills.
Analytical thinker who can decompose complex issues into components and perform root cause analysis.
Strong time management skills including the ability to manage multiple projects in parallel.
Four (4) year degree in a business or technical field such as Finance, Mathematical Finance, Economics, Engineering, or Computer Science.
8+ years of experience
The ability to travel to client sites throughout the United States and Canada as well as the ability to work effectively when remote from clients.

Nice To Haves

Experience managing consulting teams is preferred.
Familiarity with FIX or similar protocols is a plus.
An advanced degree or industry certification such as the CFA is a strong plus.

Responsibilities

Manage staffing to optimize utilization of your team.
Use project assignments to expand your team's expand skillset.
Provide career path guidance.
Partner with the recruiting team to hire talent at junior and senior experience-levels.
Set objectives and evaluate team members.
Make promotion recommendations.
Lead efforts to develop implementation Best Practices in your team.
Promote your team's effective use of Best Practices in their projects.
Manage your team's relationship with Product Management.
Optimize Product's involvement in projects so that they are providing necessary implementation guidance and receiving useful feedback from the field.
Provide a support network for your team to leverage during their project work.
Ensure your team is supporting the staffing process, time & expense process, technology adoption and other organizational initiatives.
Lead the development of domain expertise in your team.
Build awareness within your team of the emerging business & technical drivers which are impacting our customers.
Help to create or drive forums to share expertise throughout CRD.
Serve as subject-matter expert in wealth management implementation and upgrade projects.
Analyze and evaluate requirements while providing product expertise and guidance throughout the project.
Ensure the solution meets the client’s business needs and that the client is prepared to assume ownership and operate the solution after go-live.
Provide assistance to other members of the Professional Services team and proactively develop and share best practices.
Educate clients on the functionality provided by CRIMS.
Advise on best practices regarding the implementation and operation of Charles River solutions and services.
Monitor and evaluate client requirements to identify potential enhancements to Charles River solutions and services.
Document and communicate product improvements as part of client-specific implementation projects or in response to trends in the marketplace.
Contribute to software quality by clearly communicating defects to Technical Support and Product Management.

Benefits

our retirement savings plan (401K) with company match
insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
paid-time off including vacation, sick leave, short term disability, and family care responsibilities
access to our Employee Assistance Program
incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
eligibility for certain tax advantaged savings plans
inclusive development opportunities
flexible work-life support
paid volunteer days
vibrant employee networks