Waterworks Trainee

Reece•Richmond, VA

5d•Hybrid

About The Position

The purpose of the Trainee position is to prepare individuals over a 12-month period for an Inside Sales or Estimator role, and longer-term, potentially Branch Manager, Outside Sales, or Corporate role, as their knowledge, experience, and performance allows. The Trainee will be cross-trained in core business functions to include, but not limited to, warehouse operations, product delivery, sales, and customer relationships/service. Trainees will also be exposed to branch level accounting, inventory management, human resources, safety/compliance, and customer invoicing.

Requirements

Must be willing to relocate upon conclusion of the Trainee program
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Present a professional image at all times to customers and vendors
Develop strong working relationship with customers
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of Fortiline Waterworks
Basic to intermediate math skills – Ability to add, subtract, multiply and divide in units of measure, using whole numbers, common fractions and decimals
Ability to apply common sense understanding to carry out instructions.
Ability to deal with problems involving several concrete variables in standardized situations
Proficient in Mincron and MS Office (Word, Excel, Outlook)
Safe operation of a forklift
High school diploma or equivalent

Nice To Haves

College degree preferred but not required

Responsibilities

Answer multi-line telephone system
Assist customers
Generate frequent progress reports on training status
Pull orders with 100% accuracy and package safely to load on trucks
Maintain a clean and organized warehouse and yard
Use various moving equipment to handle large materials
Ensure forklifts are kept in good and safe working condition
Schedule UPS Shipments
Make customer deliveries (non-CDL) as needed
Work with walk-in customers regarding questions on orders, quotes and/or job specifications
Assist with take offs, enter bids and process submittals
Receive and check accuracy of inventory received from vendors
Stock and restock inventory/materials
Purchase material that is needed outside of regular inventory purchases
Order regular stock inventory
Generate new and repeat sales by providing product and technical information to customers
Accurately process customer transactions such as orders, quotes or returns
Work closely with vendors to make sure product shipment /delivery dates are adhered to and communicate appropriately to the customer of any changes
Responsible for timely and accurate data entry of sales orders and/or purchase orders into the Mincron system
Load and unload trucks
Proactively recommend products to customers
Contact customer following sales to ensure ongoing customer satisfaction and resolve any complaints
Assist with physical inventory counts
Attend continuing education classes and University of Fortiline sessions as assigned
Perform other related duties as assigned