VP of Operations Strategy

$180,000 - $200,000/Yr

Restaurant Associates - New York, NY

posted about 2 months ago

Full-time - Senior
New York, NY
Administrative and Support Services

About the position

The Vice President of Operations Strategy at Restaurant Associates is a senior leadership role focused on driving client success and operational excellence. This position serves as a strategic link between the company and its clients, leading initiatives that foster client relationships and deliver outstanding business outcomes. The VP will guide cross-functional teams to align operations with client goals, ensuring measurable success and innovation in service delivery.

Responsibilities

  • Collaborate with leadership teams to identify, prioritize, and complete central initiatives that promote regional growth.
  • Ensure alignment and seamless deployment of solutions across cross-functional teams.
  • Provide critical metrics and insights to evaluate project performance and organizational success.
  • Support sales development activities and foster long-term client partnerships.
  • Lead your team to deliver outstanding customer experiences and achieve financial goals.

Requirements

  • 10+ years of leadership experience in retail or food service customer operations.
  • Proven success in cross-functional leadership and delivering custom solutions.
  • Strong business insight, with expertise in product management, sales, and client services.
  • Outstanding communication, organizational, and presentation skills.
  • Bachelor's degree required; MBA or MHA or equivalent experience preferred.
  • Proficiency in tools like PowerPoint, Excel, and Word.

Nice-to-haves

  • Experience in a fast-paced, ever-changing environment.
  • Demonstrated ability to drive innovation and growth.

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/AD Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
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