VNS Territory Specialist, Epilepsy (Pittsburgh, PA)

LivaNova•Pittsburgh, PA

16h•Remote

About The Position

As a global medtech company, LivaNova is driven by its Vision of changing the trajectory of lives for a new day and its Mission to create ingenious solutions that ignite patient turnarounds. LivaNova Neuromodulation is a pioneer of the VNS (Vagus Nerve Stimulation) Therapy® system, advancing medical device solutions for patients affected by Drug-Resistant Epilepsy (DRE) and Difficult-to-Treat Depression (DTD). VNS Therapy for DRE is delivered through a device that sends mild pulses to the vagus nerve at regular intervals throughout the day in an effort to prevent seizures. This role is a medical sales position assisting the Territory Manager and/or Key Account Manager in achieving overall Territory sales objectives through daily management of assigned accounts within the Territory. The primary objective is supporting and maintaining a pipeline of active VNS referring physicians.

Requirements

BS/BA degree required, preferably in life sciences or business related.
Strong work ethic.
Ability to communicate well with physicians and patients.
Minimum 3-5 years of sales experience post college or other medical work experience.
Sales experience in a medical field (pharma/life sciences) preferred, with the interest to move into medical device sales.
Demonstrated aptitude and success in fostering physician relationships, and a capacity for interacting with physicians and patients in a clinical environment.
Solid process orientation demonstrated resource management / allocation experience, and the ability to perform multiple tasks simultaneously.
Intellectual capacity to interpret trends and data, translating the information into actions and improvements.
Self-starter and independent thinker, with the aptitude to work autonomously.
Exceptional written and verbal communication skills, with customers and patients at all levels.
Ability to prioritize and coordinate with key stakeholders and cross-functional teams.
Demonstrated commitment towards LivaNova’s mission, vision, and pillars.
Must live within the territory geographic area.
A valid, active driver’s license is required for this position.

Nice To Haves

Sales experience in a medical field (pharma/life sciences) preferred, with the interest to move into medical device sales.

Responsibilities

Assist Territory Manager and/or Key Account Manager in achieving or exceeding sales objectives through daily management of assigned accounts.
Work daily with a high level of integrity and promote a diverse and inclusive workplace culture in both people and thought leadership that is consistent with LivaNova values.
Work with Territory Manager and/or Key Account Manager to engage epileptologists, neurologists, and neurosurgeons/surgeons with latest therapy information, clinical studies, etc. leading to patient identifications, as assigned by Territory Manager.
Maintain and grow productive professional relationships with customers.
Execute physician targeting plans for high-potential customers and business plans for Comprehensive Epilepsy Centers (CECs).
Assist Territory Manager and/or Key Account Manager to educate referring physicians about current DRE (drug-resistant epilepsy) treatment gaps, quality measures, and available support services.
Assist Territory Manager and/or Key Account Manager to educate physicians/clinicians and staff on product updates and new product launches, including hardware and software modifications.
Assist Territory Manager and/or Key Account Manager to educate account staff on post-implant VNS therapy and product support.
Assist Territory Manager and/or Key Account Manager to educate patients and families on post-implant VNS therapy and product support in the presence of the provider or as directed by the provider.
Provide surgical case coverage and follow-up support of VNS Therapy as directed.
Optimize patient experience during dosing appointments by supporting physicians while they are programming the patient's VNS device.
Engage patients, caregivers and physicians in a complaint manner and assist them through the VNS Therapy patient funnel.
Work with buying managers to manage inventory.
Regularly monitor account performance, identify issues, and work with Territory Manager and/or Key Account Manager to mitigate risks proactively.
Participate in professional outreach programs (e.g., neurology conferences).
Support DRE education programs.
Participate in weekly territory team meetings to review progress towards quarterly goals and long-term strategy.
Participate in weekly physician targeting meetings with regional managers to review progress towards quarterly goals and long-term strategy.
Coordinate with case management for patient education and account interactions needed to support patients as they navigate their path to VNS Therapy.
Demonstrate in-depth product knowledge.
Complete administrative requirements on time and accurately.