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(Virtual) Personal Vacation Planner Agent
Carnival - Miramar, FL
posted 10 days ago
About the position
We're looking for enthusiastic, customer-centric sales professionals like you to join our upcoming REMOTE Personal Vacation Planner (PVP) training class, starting on Monday, February 03, 2025, and Monday, March 03, 2025. Currently hiring individuals residing in Florida, Georgia, North Carolina and Texas only. As a remote PVP, you'll be the face of Carnival Cruise Line (CCL), making outbound calls to potential customers via the computer, building strong relationships, and converting leads into unforgettable cruise experiences. You'll have the freedom to work independently, meet monthly targets, and create memorable moments for our guests. Don't miss your chance to be part of something extraordinary! Whether you're a seasoned sales expert or just starting out, our team is ready to welcome you aboard.
Responsibilities
- Consistent and reliable attendance and punctuality are an essential function of the job.
- Promote cruise sales by initiating telephone calls, acting on leads and/or prospects. Present cruise products and make travel recommendations.
- Establish and maintain customer relationships by delivering excellent customer service, meeting customer needs and expectations to meet/exceed sales goals.
- Maintain customer contact database of new and existing accounts to close sales.
- Participate in mandatory trainings and meetings to stay current with knowledge of products to present cruise product features, benefits, and pricing.
- Perform other job-related functions as assigned.
- Must have the ability to perform the essential functions of the job with or without reasonable accommodation.
Requirements
- Minimum High School Diploma or GED.
- Inside / outside field 1 year sales experience with proven sales success.
- Experience developing new business and new accounts with a customer service background.
- Proficient in Microsoft Office Suite.
- Results and goal-oriented sales professional with excellent verbal and written communication skills sufficient to successfully communicate with customers via telephone.
- Superior prospecting, presentation and closing skills.
- Comfort working in an environment requiring achievement of monthly sales targets and goals.
- Effective time management, organization, and multi-tasking skills.
- Ability to maintain strong working knowledge of cruise products.
- Good problem-solving skills.
- Ability to work independently and maintain individual lead database.
- Excellent interpersonal skills.
Benefits
- Cost-effective medical, dental and vision plans
- Employee Assistance Program and other mental health resources
- Company paid term life insurance and disability coverage
- 401(k) plan that includes a company match
- Employee Stock Purchase plan
- Paid Time Off
- Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 floating holidays to be taken at the employee's discretion.
- Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. All employees gain additional vacation time with further tenure.
- Sick Time - All full-time employees receive 80 hours of sick time each year.
- Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
- Personal and professional learning and development resources including tuition reimbursement
