Ascend Staffing-posted 9 days ago
Full-time • Manager
Onsite • North Salt Lake, UT

Position Summary: The Virtual Branch Manager is a leadership role responsible for driving branch performance across multiple locations from our corporate office in Utah . This individual will focus on acquiring new business, nurturing and expanding client relationships, and overseeing recruiting efforts to ensure job orders are filled efficiently and effectively. Success in this role requires a results-driven mindset, strong client engagement skills, and a solid technical foundation in using staffing technologies. While the position is virtual, approximately 20% travel is required to conduct in-person Quarterly Business Reviews (QBRs) and site visits with key clients. This position will report to the Area Vice President.

  • Client Development & Account Management Identify and secure new client partnerships through proactive outreach and relationship-building.
  • Serve as the primary point of contact for existing clients, ensuring high levels of service, retention, and account growth.
  • Conduct regular check-ins with clients to understand evolving staffing needs and provide tailored solutions.
  • Lead in-person Quarterly Business Reviews (QBRs) for high-value clients to strengthen relationships and ensure alignment on performance and expectations.
  • Monitor client satisfaction and resolve service issues with urgency and professionalism.
  • Recruiting & Fulfillment Oversee full-cycle recruiting efforts in coordination with local teams to ensure timely placement of qualified candidates.
  • Leverage ATS, CRM, and AI-based sourcing tools to manage talent pipelines and fill open job orders efficiently.
  • Monitor job order activity and drive daily execution to meet fill rates, client deadlines, and quality standards.
  • Ensure compliance with company hiring processes, onboarding standards, and client-specific requirements.
  • Leadership & Operational Oversight Provide guidance and support to on-site branch teams and recruiting staff across multiple locations.
  • Monitor KPIs, report on branch performance metrics, and identify opportunities for improvement.
  • Collaborate with leadership to develop strategic initiatives that support regional and company-wide growth goals.
  • Technology & Systems Utilization Demonstrate proficiency in digital tools including ATS, CRM platforms, and AI recruiting technologies.
  • Proven track record in business development, account management, and high-volume recruiting.
  • Exceptional organizational, communication, and leadership skills.
  • Ability to manage competing priorities and drive outcomes in a fast-paced, metrics-driven environment.
  • Willingness and ability to travel up to for client QBRs and on-site relationship development.
  • While the position is virtual, some travel is required.
  • Background in light industrial staffing
  • Bilingual (Spanish/English) a plus.
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