About the position
The Vice President, Philanthropy Operations reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards. This position is a senior leader responsible for overseeing and advancing the health system’s philanthropic strategy and initiatives. This leader plays a critical leadership role in leading and optimizing NMF operations and driving data-informed decision-making across the organization’s fundraising and philanthropic initiatives. This individual, in partnership with IS, will oversee the development, management, and optimization of fundraising data systems, analytics, and reporting tools that support strategic goals in donor engagement, fundraising growth, and stewardship. This leader will lead a team responsible for gift administration, donor database administration, donor data governance, donor pipeline development, fundraising predictive analytics, and insights generation. This leader will also be responsible for NMF budget operations and other operational responsibilities as needed. This role will have a strong partnership with other NM corporate services including OGC, Finance, IS and Analytics teams. This position reports to the Senior Vice President, Administration, NMHC.
Responsibilities
- Develop and execute a comprehensive philanthropy operations strategy aligned with the health system's mission, values, and long-term goals.
- Partner with IS to ensure successful design and implementation of scalable data systems to enhance fundraising, prospecting, and donor relations.
- Champion a data-driven culture by providing insights, metrics, and tools that enable leadership to make informed decisions.
- Lead team to enhance donor analytics and reporting through the use of the system platforms.
- Oversee all aspects of gift administration, ensuring timely and accurate processing of donations and pledges.
- Lead team that collaborates with finance and OGC to manage restricted and endowed gifts appropriately.
- Stay current on trends in non-profit fundraising, technology, and best practices.
- Develop and implement performance metrics and evaluation tools to ensure the team’s performance meets or exceeds fundraising targets.
- Hire, train, supervise, and coach team members to ensure program goals are achieved.
- Participate in department budgeting and forecasting; effectively manage resources ensuring that resources are allocated efficiently.
Requirements
- 20+ years of progressive leadership experience in nonprofit fundraising or philanthropy.
- Demonstrated track record of leading development operations including gift administration, data management, and CRM.
- Expert in fundraising databases and CRM systems, data analytics in fundraising, and MS office.
- Strong leadership and team management skills with the ability to inspire and lead a diverse team.
- Excellent verbal and written communication skills.
- Strong strategic and analytical skills with the ability to align philanthropic initiatives with organizational priorities.
- Undergraduate degree.
Nice-to-haves
- Salesforce experience highly preferred.
- A master’s degree in business or law.
Benefits
- Tuition reimbursement
- Loan forgiveness
- 401(k) matching
- Lifecycle benefits
