About the position
If you’re looking for a veterinary team that’s as passionate about animals as you are, you’ve found your people! At Animal Care Associates, we don’t just practice medicine—we elevate it, bringing energy, expertise, and a whole lot of heart to every case. Our AAHA-accredited hospital is staffed by knowledgeable, hardworking professionals who love what they do—and it shows. The team culture? Think clear communication, a positive environment, and an incredibly supportive group who value one another. If you’re a dedicated, reliable, and enthusiastic animal lover who wants to work with an amazing team and make a real impact, this is the place for you.
Responsibilities
- Maintain the visual appeal of the hospital reception area
- Greet and welcome clients and patients
- Answer questions and triage client concerns
- Answer calls or emails and direct to the appropriate party for resolution
- Schedule appointments to maximize efficiency and daily flow
- Check in and check out clients and process payments
- Offer friendly emotional support in a compassionate and discreet manner during times of need
Requirements
- Experienced Receptionist with a minimum of 1-year veterinary experience preferred
- Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
- Highly organized and possess computer skills
- Self-starter with the desire to continue to advance your knowledge and skillset
Benefits
- Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Paid Bereavement Program
- Paid Parental Leave Program
- Competitive Compensation
- Continuing Education Allowance (applies to licensed/registered/certified roles)
- Tuition Assistance Program
- Access to a CVA/CVT/CVPM Partnership through Penn Foster
- Career Development Opportunities
- Referral Bonus Program for most positions
- Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
