Mental Health Association Of Nassau County - Hempstead, NY

posted 2 months ago

Full-time - Mid Level
Hempstead, NY
Hospitals

About the position

The Veteran Program Manager at the Mental Health Association of Nassau County is a pivotal role focused on enhancing and developing services for veterans in Nassau County. This position is non-exempt and full-time, requiring a commitment to serve the veteran community through various outreach and support initiatives. The role involves conducting Vet2Vet Peer Support Groups across different locations, engaging with veterans in a mobile capacity, and providing public speaking engagements to promote available services. The manager will also be responsible for responding to urgent situations, documenting interactions, and developing educational conferences and workshops aimed at supporting veterans. In addition to direct service delivery, the Veteran Program Manager will oversee the implementation of peer support groups, ensuring they create safe spaces for veterans to enhance their outcomes. The position requires the attraction, supervision, training, and development of program staff, as well as the utilization of tools for data collection to monitor veterans' needs. The manager will compile monthly reports and ensure compliance with agency policies and HIPAA standards. Participation in team meetings and collaboration with management to improve service delivery is also a key aspect of this role. The position may require some weekend hours and involves a significant amount of travel, as the manager will need to engage with veterans in various settings. The ideal candidate will have a strong background in mental health services, a commitment to the veteran community, and the ability to work independently and as part of a team.

Responsibilities

  • Conduct Vet2Vet Peer Support Groups in various locations in Nassau County.
  • Conduct program outreach at Veterans Stand Down, National Guard Yellow Ribbon, and other veteran benefit fairs and events.
  • Conduct public speaking at veterans groups and other social service organizations to publicize services.
  • Operate in a mobile capacity to engage with veterans when needed.
  • Interact individually with veterans to recommend referrals to other benefits and services.
  • Respond to urgent situations as needed.
  • Conduct documentation as required.
  • Develop conferences, workshops, and awareness initiatives to educate and support the Veteran community.
  • Develop Veteran peer support groups creating safe spaces for the community to enhance outcomes.
  • Oversee the implementation of Veteran peer support groups and initiatives.
  • Attract, supervise, train, and develop Veteran program staff.
  • Utilize tools for quantitative and qualitative data collecting, monitoring categories of veterans needs and accumulate data.
  • Provide video calling, telephonic, as well as face-to-face outreach, engagement, and presentations in the field.
  • Create, oversee, and staff outreach events to assist in the attraction and retention of Veteran participants.
  • Compile monthly monitoring reports and submits all necessary documentation according to applicable agency policy and/or HIPAA standards to state agencies as necessary.
  • Participate in trainings, educational and department projects as requested.
  • Other duties as assigned.

Requirements

  • HS diploma required.
  • Bachelors Degree / Masters Degree preferred.
  • Prior service in U.S. Military required.
  • Prior mental health experience a plus.
  • Veteran with lived experience and willingness to utilize personal experience to assist others in recovery.
  • Experience working with the mental health population.
  • Basic knowledge of community support services/resources/mental health service delivery system, preferred.
  • Working knowledge of Microsoft suite.
  • Demonstrated competency in written, verbal and computational skills to present and document records in accordance with program standards.
  • Knowledge of Medicaid, Social Security and other entitlements preferred.
  • Excellent interpersonal skills required.
  • Valid and clean New York State Drivers License, required.
  • Must have the ability and willingness to regularly travel a minimum of 50%.

Nice-to-haves

  • Experience working with the mental health population.
  • Basic knowledge of community support services/resources/mental health service delivery system, preferred.
  • Knowledge of Medicaid, Social Security and other entitlements preferred.
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