Carvanaposted about 2 months ago
$17 - $19/Yr
Full-time • Entry Level
Hendersonville, NC
Motor Vehicle and Parts Dealers

About the position

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?

Responsibilities

  • Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
  • Frequently load/unload vehicles onto the hauler and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
  • Complete customer paperwork and include thorough notes in our customer tracking system
  • Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy
  • Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment
  • Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems
  • Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment
  • California employees must obtain a Vehicle Verifier license within the first 90 days of employment

Requirements

  • At least 2 years of customer-facing experience
  • Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions
  • Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
  • Must be able to read, write, speak and understand English
  • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
  • Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs
  • Frequent driving requires excellent visual acuity and manual dexterity
  • Must pass a drug test and obtain a DOT Medical Card
  • Must be at least 21 years of age and possess a valid driver's license

Benefits

  • Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match
  • Opportunity for overtime during busy seasons
  • Fast Track Advancement Opportunities
  • 100% Company Paid Healthcare Premiums plus Dental + Vision benefits
  • Wellness program to support mental, physical and financial health
  • Generous paid time off (13 days for the first year, increases to 20 days thereafter)
  • Tuition reimbursement for pursuing a bachelor's degree
  • Student loan repayment program for those with a bachelor's degree
  • Carvana Shares granted annually
  • Employee Stock Purchase Plan discount
  • Extensive internal growth and professional development opportunities
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