Valet - South University - FT Days

Sanford Health•Fargo, ND

6d•$15 - $23•Onsite

About The Position

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. This position provides coverage at our South University Medical Center from 7:30 AM to 3:30 PM, Monday through Friday, with no weekends or holidays required. The Valet service aims to create a positive first and last impression for all customers, including patients, families, and visitors, by offering outstanding front-line customer service. The role demands professionalism and tact, especially when interacting with customers during stressful and busy times.

Requirements

Possess outstanding front-line customer service skills.
Exhibit professionalism and tact when interacting with customers.
Demonstrate self-confidence and the ability to remain in control amidst distractions.
Display empathy and a caring attitude towards customers under stress.
Ability to work outside in various environmental elements.
Ability to walk up to eight miles a day at a steady pace.
Demonstrated ability to problem-solve.
Able to operate all types of motor vehicles using manual or automatic transmissions.
Good communication skills to deal effectively, tactfully, and courteously with all guests.
Perceptive to the needs of patients, visitors, and family members and seek appropriate resources when needed.
Positive attitude, ability to learn quickly, and adapt easily to change.
Possess good problem-solving skills.
Ability to consistently demonstrate good judgment during unusual circumstances.
Possess good critical thinking skills.
High school diploma or equivalent preferred.
Driver history must comply with Sanford driver qualification standards for insurability.
Must have a current valid driver’s license.
Must meet all medical guidelines for Sanford Health Category II drivers.

Nice To Haves

Previous work experience in a customer service environment is beneficial.
Health care experience is preferred.

Responsibilities

Assist patients, families, and other customers by meeting and greeting them.
Park and retrieve customer vehicles.
Provide directions to visitors.
Assist individuals using handicapped areas.
Offer other reasonable services to customers.
Maintain the general upkeep of all valet entrances, both inside and outside.
Assist healthcare staff when discharging patients, which may include opening vehicle doors and loading personal belongings.
Create a favorable image of the Sanford campus through a warm and caring attitude.
Transport non-emergent patients and visitors within a one-mile radius of the originating medical care facility, if required.