Valet/Bell Hop +TIP ELIGIBLE!

Alterra • Snowshoe, WV

4d • Onsite

About The Position

Do you enjoy meeting people from all over the world while working in a fast-paced environment? Does helping others give you a sense of accomplishment? Then you should join our Bell/Valet Team at Allegheny Springs Lodge where you will assist guests with their luggage and provide valet service. Plus this is a tipped position! Explore the mountain in your free time, ride the trails, or sit back and enjoy the view. Pass your knowledge onto guests and make this a wholesome experience.

Requirements

• Have a valid Driver’s license and ability to pass the Snowshoe Driving Program
• High School Diploma or GED

Responsibilities

• Provide parking services for guest vehicles, including safe transport to designated parking areas and key management for efficient retrieval.
• Operate resort shuttle buses to transport guests and employees as needed, ensuring safe and timely service.
• Assist with guest luggage, including unloading vehicles, transporting items to rooms or lockers, and handling ski/golf equipment.
• Support concierge staff by answering phones, being accessible to guests, and offering information about resort amenities.
• Maintain daily procedure checklists, track vehicle locations, and complete assigned security tasks (e.g., locking doors).
• Conduct pre-trip shuttle inspections, arrange maintenance, and ensure cleanliness and safety equipment compliance.
• Provide resort information and literature to guests; maintain up-to-date knowledge of resort operations.
• Communicate with lodging personnel using two-way radios and maintain organized, clean workstations and guest service areas.
• Adhere to safety policies, participate in random drug and alcohol testing, and demonstrate competence in vehicle operation.
• Present a professional image through uniform compliance and positive guest interactions.
• Contribute to overall team success by completing related duties and supporting other departments as needed.

Benefits

• Medical Benefits – Minimal Essentials Coverage available
• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
• 401k plan available to any employee over the age of 18
• Discounted Friends and Family Lift Ticket Vouchers
• 30% off Snowshoe food & beverage locations (excludes alcohol)
• 30% off soft goods like clothes
• 15% off hard goods like skis at Snowshoe owned retail locations.
• Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED