UX Designer, Contractor

PointClickCareMississauga, ON
CA$40 - CA$44Remote

About The Position

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives.

Requirements

  • College/University Degree in a related field (UX Design, Information Technology, Graphic Design, Industrial Design, Visual Communications, etc), or equivalent experience.
  • Expertise in design and prototyping tools such as Figma, DoveTail, Adobe, Protopie, etc
  • Expert level of professional UX design experience
  • Strong eye for visual design - let's have the best UI in healthcare
  • Flawless attention to detail
  • Experience procuring qualitative and quantitative data
  • Experience working in an agile environment
  • Expertise with established and emerging design practices
  • Ability to manage competing priorities
  • Passion for helping others and fostering relationships throughout the org
  • Creative and analytical mindsets
  • Experience in usability testing and analytics platforms

Nice To Haves

  • Working knowledge of HTML and CSS is helpful for discussing specs with engineers

Responsibilities

  • Conducting user research and testing
  • Creating mockups to articulate functionality and design
  • Refining user personas and mapping journeys
  • Championing best practices in user experience design
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