Used Car Buyer and Service Porter

Lithia & Driveway•Troy, MI

5d•Onsite

About The Position

Responsible for all faces of acquiring a used-car inventory through direct contacts, generated leads, off-site auctions, dealers, internet inquiries from customers, or any other available avenues. Appraise vehicles, understand vehicle condition, negotiate price, make financially sound purchasing decisions, and ensure timely processing of all purchases. Responsible for understanding retail trends and participating in the inventory planning process. Deliver a premium customer experience by responding to customer inquiries in a prompt, professional, accurate, and courteous manner. This highly accountable position uses lead management tools. Requires working in a fast-paced team environment, being effective as a self-starter and working individually as needs dictate. Generate leads and create appointments by researching the available used car market. Meet car buying quotas. Understand market tendencies and the changes to the trends in all geographic areas. Develop effective working relationships with all purchasing venues to accelerate the placement of ideal inventory in an expeditious and cost-effective manner. Effectively utilize lead management tools. Compile all necessary reports, forms, and other documentation on a timely basis. Required to be the expert in all aspects of the purchasing, shipping, selling, and stocking vehicles. Other tasks assigned by the manager, such as porting vehicles for sales or service.

Requirements

Strong attention to detail
Sense of urgency
Excellent communication skills
Acceptable driving record
Valid driver's license in your state of residence
High school graduate or equivalent
18 years or older

Responsibilities

Acquire used-car inventory through various channels including direct contacts, leads, auctions, dealers, and internet inquiries.
Appraise vehicles, assess their condition, negotiate prices, and make sound purchasing decisions.
Ensure timely processing of all vehicle purchases.
Understand retail trends and participate in inventory planning.
Respond to customer inquiries promptly, professionally, accurately, and courteously.
Generate leads and create appointments by researching the used car market.
Meet car buying quotas.
Understand market tendencies and changes in trends across different geographic areas.
Develop relationships with purchasing venues to efficiently acquire inventory.
Utilize lead management tools effectively.
Compile necessary reports, forms, and documentation.
Serve as the expert in purchasing, shipping, selling, and stocking vehicles.
Perform other tasks assigned by the manager, such as porting vehicles for sales or service.