(USA) Tire and Battery Center Team Leader

$20 - $28/Yr

Wal-Mart - Hagerstown, MD

Full-time - Entry Level

Hagerstown, MD

General Merchandise Retailers

About the position

As a Tire and Battery Center Services Lead you will drive member service in your area and supervise your team of hourly associates to deliver safe and efficient services. You will model expertise in Tire and Battery Center and work collaboratively with other team leaders to ensure the total club meets the member's expectations.

Responsibilities

• Supervises the team within the Tire and Battery Center to deliver on the business plan and contribute to the overall success of the club.
• Communicates the goals of the department, sets guidelines and expectations for tire and battery service, executes company programs, adheres to policies and is an advocate for the member, the associate, and the company.
• Maintains an in-depth knowledge of business on the floor, safety and compliance protocols, tire and battery service standards, equipment operations, TPMS, tire recalls, product specifications and seasonality.
• Shares knowledge and trains the team, ensuring they possess knowledge of new products and technologies.
• Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement.
• Drives the business results, ensures commitment to operational excellence, and maintains a neat, clean, and safe work area.
• Orders equipment, tools and supplies as needed while being cognizant of expense controls.
• Tracks and monitors returns and special orders; assists in staffing and scheduling.
• Operates cash registers, processes transactions, and works hands-on in the physical area when required.
• Maintains accurate inventory, audit, safety, and compliance standards.
• Completes paperwork, logs, and other required documentation.
• Trains and teaches the team to be highly effective; monitors associates to complete e-learnings and trainings on-time.
• Identifies the potential and desire in others, provides and develops necessary skill set for the team.
• Develops, communicates, and implements processes and practices to meet business needs.
• Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity.
• Leads and participates in teams by using and sharing resources, information, and tools.

Requirements

• 6 months supervisory experience or 6 months experience in automotive industry.
• Must be 18 years of age or older.

Nice-to-haves

• Supervisory experience in the Tire Industry.
• Tire Industry Certification - Certificate.

Benefits

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program for full-time and part-time associates.