Wal-Mart - Fairfax, VA
posted 19 days ago
The position involves leading and developing teams effectively by teaching, training, and actively listening to associates. Responsibilities include touring stores and providing feedback, communicating and collaborating with associates regarding store operations, and introducing and leading company change efforts. The role also emphasizes exceptional customer service standards, managing customer service initiatives, and ensuring customer needs are met. Financial performance and sales management are key aspects, including reviewing P&L statements, managing budgets, and developing action plans to mitigate shrink. The position requires supervision and development of hourly associates, ensuring compliance with company policies, and fostering a culture of belonging and diversity. Leadership expectations include respect for individuals, acting with integrity, and striving for excellence.