(USA) Merchandising Lead

$41,600 - $58,240/Yr

Sam's Club - Bartlett, TN

Full-time - Entry Level

Bartlett, TN

Merchant Wholesalers, Durable Goods

About the position

The position involves providing exceptional member service at Sam's Club, assisting members with their needs, and supervising associates in the assigned area. The role focuses on ensuring compliance with company policies, maintaining the sales floor, and promoting the company's products and services. Additionally, it includes responsibilities related to safety, quality control, and team collaboration to meet business objectives.

Responsibilities

• Provide member service by acknowledging member needs and offering guidance on self-service technology.
• Assist members with purchasing decisions and resolve issues and concerns.
• Supervise associates by assigning duties, communicating goals, and providing training on processes and procedures.
• Ensure compliance with company policies and procedures, including safety standards.
• Maintain the sales floor and merchandise presentation according to company guidelines.
• Monitor food and merchandise quality, ensuring product rotation and sanitation standards are followed.
• Oversee the picking and staging of club pick-up orders throughout the day.
• Develop and implement processes to meet business needs by collaborating with managers and co-workers.
• Promote compliance with company policies and standards of ethics and integrity.
• Lead and participate in teams to coordinate work assignments and ensure quality.

Requirements

• Must be 18 years of age or older.
• 6 months of retail experience.
• 6 months of customer service experience.

Nice-to-haves

• Experience in leading a team.
• Supervisory experience including hiring, evaluating, mentoring, and managing workloads.

Benefits

• Health benefits including medical, vision, and dental coverage.
• 401(k) and stock purchase options.
• Company-paid life insurance.
• Paid time off including PTO, parental leave, family care leave, and bereavement.
• Short-term and long-term disability benefits.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program covering tuition, books, and fees.