Wal-Mart - Tarentum, PA

posted 12 days ago

Full-time
Tarentum, PA
General Merchandise Retailers

About the position

The position involves ensuring the area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages. The role also includes providing member service by maintaining exit areas, reviewing member receipts, acknowledging the member and identifying member needs, assisting members with purchasing decisions, and helping them locate merchandise. Additionally, the position requires maintaining the self-checkout area, resolving member issues, promoting Sam's Club products and services, and processing member purchases according to company policies. The associate will assist with securing and safeguarding Sam's Club assets by observing potential criminal activity, maintaining required documentation, and executing emergency response procedures. Training of Member Frontline Service associates on company processes and procedures is also part of the role, along with complying with company policies and standards of ethics and integrity.

Responsibilities

  • Ensure area of responsibility is maintained according to company policies and procedures.
  • Handle returns, zone the area, arrange and organize merchandise, and identify shrink and damages.
  • Provide member service by maintaining exit areas and reviewing member receipts.
  • Assist members with purchasing decisions and locating merchandise.
  • Maintain self-checkout area and resolve member issues and concerns.
  • Promote Sam's Club products and services.
  • Process member purchases and assist with payments, returns, refunds, and exchanges.
  • Secure and safeguard Sam's Club assets by observing potential criminal activity.
  • Maintain paperwork, logs, and other required documentation.
  • Assist with training of Member Frontline Service associates.
  • Comply with company policies, procedures, and standards of ethics and integrity.
  • Complete work assignments and priorities by collaborating with managers and co-workers.

Requirements

  • Customer Service experience.
  • Retail experience including operating front end equipment (e.g., cash register).
  • Experience working with mobile retail applications.

Benefits

  • Health benefits including medical, vision, and dental coverage.
  • Financial benefits including 401(k), stock purchase, and company-paid life insurance.
  • Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit program covering tuition, books, and fees.
Job Description Matching

Match and compare your resume to any job description

Start Matching
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service