About the position
At ConvenientMD, we're on a mission to make good health more convenient for all - working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. ConvenientMD is seeking a dedicated Paramedic, who is a nationally registered EMT to join our team as an Urgent Care Technician. As a vital clinical team member, you will play an integral role in providing high-quality care to our patients, working alongside medical providers, and contributing to a supportive, collaborative environment. If you are a skilled paramedic looking for an opportunity to grow your career in a fast-paced setting, this position could be a great fit for you.
Responsibilities
- Conduct comprehensive patient triage by taking vital signs, documenting medical history, and performing observational examinations to identify immediate healthcare needs.
- Assist with patient exams, ensuring all necessary equipment and documentation are prepared, while supporting providers during testing and procedures.
- Perform diagnostic and testing procedures, including vision, hearing, drug screens, breath alcohol testing, spirometry, and more.
- Execute point-of-care testing such as strep, flu, RSV, SARS-CoV-2, glucose, lipid panel, and urinalysis.
- Provide cardiac and airway management, including ECGs, AED use, nebulizer treatments, and oxygen administration.
- Deliver wound care assessments, immunizations, and medication administration per federal and state regulations.
- Assist with patient inquiries, communicate test results, and explain medication or therapy plans.
- Maintain accurate electronic medical records, documenting patient histories and treatment details.
- Observe and report changes in patients' conditions, taking necessary action as needed.
- Ensure medical instruments and equipment are clean, sterilized, and maintained per organizational policies.
- Maintain a stocked and sterile workspace, supporting smooth clinic operations.
- Work closely with other members of the clinical team to ensure seamless coordination of patient care.
- Communicate effectively and efficiently with providers and other healthcare professionals to relay patient information and updates.
- Welcome and support the training of new team clinic team members.
Requirements
- High school diploma or GED required.
- Licensed paramedic (preferably nationally certified) with prior experience placing and monitoring IVs.
- Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
- Compassionate, authentic, and patient focused.
- Proactive and confident communicator (written and verbal).
- Trustworthy: Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations.
- Effective communicator and cross collaborator.
- Excellent team player.
- Technically savvy: Proficient with Microsoft Office Suite or related software, experience with or ability to learn Experity as well as other business systems.
Nice-to-haves
- 1-2 years of patient triage experience in an urgent care or emergency department preferred.
Benefits
- Collaborative team environment that encourages professional growth.
- Urgent care services at no cost to our team members and their families.
- Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance.
- 401k match after one year of service.
- Access to our primary care (depending on location).
- Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
- Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more.
