Universal Banker

$38,501 - $50,045/Yr

HTLF Bank - Overland Park, KS

Full-time - Entry Level

Overland Park, KS

About the position

The Universal Banker at HTLF Bank is responsible for providing exceptional customer service in-branch through various teller transactions, sales, and service. This role focuses on processing account deposits and withdrawals while exceeding customer expectations and improving the profitability of the banking center.

Responsibilities

• Serve as the initial point of contact for customers entering the bank.
• Ensure cash drawer is accurate and balanced before and after your shift.
• Perform all teller transactions accurately & efficiently.
• Open new accounts and assist with loan applications.
• Respond to customer requests & inquiries.
• Meet individual sales & customer service goals, contributing to overall branch goals.

Requirements

• High School Diploma or equivalent.
• 1-3 years of cash handling and customer service experience.
• Demonstrated ability to multitask and manage time effectively.
• Ability to accurately count and balance cash.
• Strong knowledge of and adherence to bank policies & procedures.

Nice-to-haves

• Strong knowledge of retail banking products & services.
• Detail-oriented with excellent communication skills.

Benefits

• Full insurance benefits including health, dental, vision, short-term & long-term disability.
• 20 days of paid time off plus 11 paid holidays.
• 401(k) retirement savings plan with HTLF matching up to the first 5% of your contribution.
• Tuition reimbursement and student debt assistance.
• Employee Assistance Program and Perkspot employee discount program.
• Incentive bonus plan.