BankUnited - Miami, FL

posted about 2 months ago

Full-time - Entry Level
Remote - Miami, FL
Wholesale Trade Agents and Brokers

About the position

The Teller position at BankUnited is focused on delivering exceptional client satisfaction while ensuring operational soundness. This role encompasses a variety of transactions typically associated with both the Teller Line and Platform, with an emphasis on achieving market, branch, and personal goals. The position requires a proactive approach to customer service and sales, promoting Bank products and services effectively.

Responsibilities

  • Receive checks and cash for deposit, verify amounts, and examine checks for endorsements.
  • Cash checks and pay out money after verification of signatures and customer balances.
  • Enter customers' transactions into the computer to record transactions and issue computer-generated receipts.
  • Place holds on accounts as appropriate.
  • Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen.
  • Explain, promote, refer, or sell Bank products or services such as accounts, loans, and cashier's checks in the branch or via telemarketing.
  • Perform outbound calls and set appointments for Market Leader and/or Sales & Service Officer in accordance with market initiatives and/or branch goals.
  • Cross-train on the products and operational processes associated with the Platform and assist clients with related activities.
  • Open and process all types of accounts, products, and/or services for customers after consulting with them on their specific needs.
  • Achieve individual referral goals for cross-selling of all credit, non-credit, and fee income goals.
  • Maintain knowledge of current products, policies, procedures, and regulations as it relates to position.
  • Adhere to all current policies, procedures, and regulations as it relates to position.
  • Process transactions from automated teller machines and night depository.
  • Respond professionally to customer inquiries or problems.
  • Assist customers with safe deposit box transactions.
  • Fill in for Financial Specialist Leader when absent.
  • Order daily supply of cash and count incoming cash.
  • Under dual control, balance cash in automated teller machines and night depository.
  • Adhere to and comply with applicable federal and state laws, regulations, and guidance, including those related to anti-money laundering.
  • Identify and report suspicious activity.

Requirements

  • High School Diploma or GED required.
  • Minimum of 1-2 years of cash handling experience (preferably as a Teller) required.
  • Excellent customer service, sales, risk management, and cash operations experience preferred.

Benefits

  • Sign-on bonus of $500.00 to be paid after six months of continuous service.
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