Universal Banker I- St. John
About The Position
This is a great opportunity for a Universal Banker I at our St. John Banking Center. The Universal Banker I provides prompt, efficient, and friendly service to ensure an excellent customer experience for all customers and employees. They acknowledge customers' needs with suggestions and referrals of appropriate Bank products and services. They perform all tasks accurately and efficiently while remaining in compliance with the established Bank policies and procedures. These individuals need to be outgoing, sales oriented, flexible, adaptable, and results-driven. They must demonstrate the ability to work independently and with a team, make sound decisions, and use critical thinking skills.
Requirements
- High school diploma or its equivalent
- Six months of customer service/cash handling experience required
- Experience with Microsoft Office Suite required
- Must have smartphone (iOS or Android) that is able to support security features required by the Bank's IT security guidelines
Responsibilities
- Processes all teller line transactions at a proficient level; including but not limited to accepting deposits and loan payments, verifying cash and endorsements, cashing checks, issuing official checks and potentially including providing overrides and approvals
- Counts and balances the cash drawer daily, taking proactive steps to identify and resolve discrepancies when the balance is off
- Follows BSA/AML/OFAC policies and/or procedures to report any suspicious activity
- Always maintains integrity, including keeping all Bank business and information confidential
- Regularly engages customers to understand needs and make appropriate product and service recommendations
- Easily assists customers with routine questions and account maintenance requests
- Will make progress to become proficient in the following: Process vault transactions - including balancing and all other required daily transactions
- Open and close banking center (including all end of day processing)
- All required operational activities of the teller line
- Has knowledge of the Bank's security system and assists in testing alarms
- Assists in completing all required reports
- Experience, knowledge and proven sound decision-making lead to higher limits and authority
Benefits
- An extensive array of consumer, business, and wealth management solutions
- Cutting-edge digital banking services
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
