Turndown Attendant | Part-Time
AccorHotel•Wailea-Makena, HI
•Onsite
About The Position
As a Turndown Attendant, you will create a restful space for our guests to return to at the end of the day – and you will take pride in knowing that your thoughtful attention to detail makes them feel welcomed and cherished. Hourly Rate: $27.49
Requirements
- Warm and caring personality; previous housekeeping experience an asset
- Ability to work cohesively as part of a team with minimum supervision
- Ability to anticipate and focus attention on guest needs, being professional and welcoming
- Must have manual dexterity to be able to carry out essential functions, operate housekeeping devices and other cleaning equipment as needed
- Frequent walking and standing throughout shift
- Frequent lifting and carrying up to 50 lbs.
- Frequent pushing and pulling up to 100 lbs.
- Occasional bending and kneeling
- Occasional ascending or descending ladders, stairs and ramps
- All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA).
- This Position does not offer sponsorship of Work Visas.
Nice To Haves
- previous housekeeping experience an asset
Responsibilities
- Overall tidying of occupied guestrooms to include, but not limited to: turndown beds, dusting, neatly arranging guest belongings, removing soiled linen, retrieving clean linen from linen closets, vacuuming, amenity replenishment and bathroom cleaning if required
- Report any mattress protector, blankets, bedspreads and valances in need of change
- Call In Room Dining for removal of trays/trolleys
- Regularly update, record and/or report suite status: turned down, do not require service, Privacy Please, etc.
- Take accurate room status reports at the end of the shift
- Maintain proper usage of cleaning supplies and equipment; report any malfunctioning equipment
- Keep linen closets, supply closet and landing organized and clean
- Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests
- Focus attention on guest needs, remaining calm and courteous at all times
- Be knowledgeable of the island, our resort and its offerings in order to be our guests’ trusted guide
- Carry out duties in accordance with company policies/procedures to ensure safety and security of guests and colleagues, including reporting suspicious persons and lost and found items
- Promote and enforce health and safety awareness as well as have a complete understanding of the emergency procedures
Benefits
- Opportunities to learn and grow in both personal and professional development
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
