Next Generation Recruitment And Staffingposted 7 months ago
$34,320 - $34,320/Yr
Full-time • Entry Level
Atlanta, GA
Administrative and Support Services

About the position

The Turn Down Attendant at a luxury hotel in Buckhead Atlanta plays a crucial role in enhancing the guest experience by preparing rooms for a restful night. This position focuses on attention to detail and high standards of cleanliness, ensuring that guests feel comfortable and cared for during their stay.

Responsibilities

  • Perform evening turn down service, including preparing the bed for sleep and replenishing amenities.
  • Engage respectfully with guests, ensuring their comfort and addressing any special requests.
  • Ensure all areas of the guest room, including the bathroom, are clean and organized for the night.
  • Remove used towels and replace them with fresh ones, tidying up any items in the room.
  • Restock amenities such as water and toiletries, ensuring the room is fully prepared for the guest's return.
  • Pay close attention to details, ensuring the room is inviting and ready for a relaxing night's stay.
  • Report any maintenance issues or room defects to the appropriate department promptly.
  • Follow all hotel policies, procedures, and standards to ensure a safe environment.

Requirements

  • Previous experience in housekeeping or a similar role within a luxury hotel is preferred.
  • Strong attention to detail with a commitment to delivering high-quality service.
  • Excellent customer service skills with a warm, friendly demeanor.
  • Dependable and trustworthy individual who can complete tasks with minimal supervision.
  • Willingness to work evenings, weekends, and holidays as required.
  • Ability to stand, walk, and bend for extended periods; lift and carry items up to 50 lbs.
  • Good communication skills with the ability to interact courteously with guests and team members.
  • A polished and professional appearance in line with the hotel's standards.

Benefits

  • Weekly pay at $16.50 per hour
  • Full-time position with potential for growth in a luxury hotel environment
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