Treatment Plan Coordinator

Select Dental Management•Gaithersburg, MD

13h•$26 - $29•Onsite

About The Position

Quince Orchard Dental Care is seeking a motivated Treatment Plan Coordinator to join their outstanding dental team. This role is ideal for someone who enjoys working in a clinically focused, patient-centric, fully digital dental office. The primary responsibility is to ensure a seamless patient experience, making sure patients leave well-informed and prepared for their next appointment. This includes understanding their treatment plan, the benefits of treatment, insurance benefits, assisting with financial arrangements, and coordinating appointments.

Requirements

Dental insurance knowledge is required.
Excellent oral and written communication skills.
Project coordination experience.
Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
Facility with Microsoft Office and dental practice management software.
Positively contribute to a respectful and collaborative working environment with coworkers.
Willingness to advance skills through continuing education opportunities.
Present to work during scheduled shifts.
Dental office experience is required, especially in presenting treatment and financial plans.

Nice To Haves

Bilingual: English / Spanish strongly preferred
Open Dental experience preferred

Responsibilities

Prepare and present treatment plans and financial estimates to patients for all prescribed treatments.
Schedule patient treatment appointments, reschedule patients who miss appointments, and follow up with patients who have not completed treatment.
Manage the Doctor and hygiene schedules to achieve goals through efficient use of appointment time.
Work with a clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals.
Assist patients with financial arrangements.
Complete pre-authorization.
Handle all treatment paperwork including consent forms, policy forms, and exit paperwork.
Effectively communicate and develop a strong working relationship with the Doctor and promote teamwork through cooperative and professional behaviors.
Check patients out.
Answer and return incoming calls from patients.
Adhere to confidentiality, state, federal, and HIPAA laws and guidelines concerning patient records.
Other duties as assigned.