Treasury Officer

CENTRAL BANCOMPANY, INC.•Columbia, MO

About The Position

As the lead client-facing member of the Business Banking Team, this role delivers Legendary Service to both external and internal customers. The Treasury Officer works closely with the Chief Growth Officer to ensure new and existing Corporate and business clients are regularly contacted, serviced, and presented with product changes and enhancements. This role supports the growth of other employees in the department, demonstrates mastery of skills, and directs others without management prompting. The Treasury Officer works across departments to assist client needs, assists in maintaining and distributing billing for bank services for commercial customers, and helps monitor commercial activity for profitability.

Requirements

A college degree or equivalent work experience is required.
Has proficiency in business banking products with ability to apply knowledge and judgment to make sound decisions.
Excellent communication skills are required.
Must be detailed and organized with the ability to prioritize tasks, assist multiple officers, and solve problems which arise.
Excellent customer service skills are required.
Must stay current on all available products and on products in development to best assist in meeting the needs of the business customers in banking services.

Nice To Haves

Prior experience in banking or accounting-related fields preferred.
Willing to pursue advanced skill certifications (CTP, AAP, CPCP).

Responsibilities

Plans and executes the onboarding of commercial products and services, as well as ongoing reviews of client needs and expectations.
Leads client strategy and communications.
Promotes collaboration with other Bank Officers to proactively engage clients.
Works closely with bank officers during the sale of commercial products and serves as the business line lead expert.
Participates in sales promotions directly or indirectly.
Works closely with customers to troubleshoot technical issues related to products the customer utilizes and regularly checks in with key clients.
Explores customer needs and is responsible for cross-selling services in the best interest of the customer.
Presents banking solutions and bank products on joint calls with other bank officers or independently.
Participates in Sales Kick Off events and sales training.
Responsible for joint presentations of commercial products and services.
Makes appropriate referrals to other business units for traditional and non-traditional banking products and services.
Provides legendary service to customers and other departments.
Takes initiative and follows through on customer contacts regarding changes, additions, and other problems and issues with commercial business products and explains procedures and regulations.
Acts as a leader and a resource in the department.
Manages referrals and/or the designation of account referrals to specific staff members, based on level of expertise within position.
Works closely with officers to approve new business or changes in application security for cash management products according to credit policy and procedures.
Reviews all commercial product-related procedures, such as ACH and Remote Deposit Capture, for policy compliance and audits.
Responsible for compliance with all applicable banking regulations, including the Bank Secrecy Act and information security initiatives.
Assists in maintaining and distributing billing for bank services for commercial customers and helps monitor commercial activity for profitability.
Assists with mentoring and leadership of employees in the department.
Provides support to department management.