About the position
The Transition Site Manager plays a crucial role in overseeing the successful implementation and management of consumer support services at the Marysville PDC. This position is responsible for ensuring that all transition processes are executed smoothly, meeting the needs of clients while adhering to organizational standards. The manager will coordinate with various stakeholders, including staff, clients, and external partners, to facilitate effective communication and collaboration. By monitoring service delivery and addressing any challenges that arise, the Transition Site Manager will enhance the overall quality of support provided. Ultimately, this role aims to foster a positive environment that promotes client satisfaction and operational efficiency.
Responsibilities
- Oversee the daily operations of the transition site, ensuring compliance with organizational policies and procedures.
- Coordinate with team members to develop and implement transition plans tailored to individual client needs.
- Monitor service delivery and performance metrics, making adjustments as necessary to improve outcomes.
- Facilitate training and development opportunities for staff to enhance their skills and knowledge in consumer support services.
- Act as a liaison between clients, families, and external agencies to ensure effective communication and support.
Requirements
- Bachelor's degree in Social Work, Human Services, or a related field.
- At least 3 years of experience in a management or supervisory role within consumer support services.
Nice-to-haves
- Master's degree in a relevant field.
- Experience with program development and evaluation in a consumer support context.
