Transition Project Manager - Oklahoma City

$62,500 - $73,500/Yr

Paycom Payroll - Oklahoma City, OK

Full-time - Entry Level

Oklahoma City, OK

Professional, Scientific, and Technical Services

About the position

The Transition Project Manager at Paycom is responsible for leading the implementation of Paycom solutions for clients, ensuring 100% usage and adoption. This role involves collaborating with various internal and external stakeholders to manage project timelines, provide technical support, and facilitate training. The position requires effective communication, project management skills, and the ability to adapt to changes while maintaining a focus on client satisfaction and successful project outcomes.

Responsibilities

• Define a detailed implementation plan for all customers aiming for 100% employee usage.
• Successfully implement newly released products with all clients and hold them accountable to deadlines.
• Manage and allocate resources to ensure efficient project completion.
• Process standard to complex payrolls and coordinate payroll processing timelines with clients.
• Provide technical and functional support to internal and external parties to collect outstanding data for clients.
• Map client processes, understand pain points, and identify areas for improvement using Paycom solutions.
• Ensure all open implementation tasks are completed and conduct client acceptance meetings.
• Meet internal deadlines for reports and trainings.
• Lead the internal implementation team in creating and executing employee usage strategies.
• Diagnose, research, and resolve customer concerns and requests.
• Utilize the Paycom Project Plan to record setup and trainings for all HCM products per client.
• Promote the use of Paycom HCM products through training on-site or via web meeting.
• Adapt to internal process changes and stay updated on product developments.
• Communicate effectively with clients and colleagues to establish cordial working relationships.

Requirements

• Bachelor's degree
• At least 1 year of applicable experience in a customer-facing role
• Valid Six Sigma Certification (preferred)
• Experience in project management and planning
• Intermediate knowledge of the industry, product, and processes
• Strong oral and written communication skills
• Ability to work as part of a cross-functional team
• Detail-oriented with excellent time management skills

Nice-to-haves

• Certifications such as Six Sigma (White Belt, Green Belt), CAPM, CSM, PMP, MBA or comparable program
• Bilingual in Spanish and/or French
• Public speaking/presentation skills
• Intermediate computer skills in Excel, MS Office Suite, Outlook and Web-based Platforms

Benefits

• 401(k) matching
• AD&D insurance
• Employee stock purchase plan
• Family leave
• Flexible spending account
• Health insurance
• Paid holidays