HCA - Madison, TN
posted 1 day ago
As an EMT Coordinator with the Central Region Patient Logistics Center, you will perform all transfer center functions, including centralized patient placement, in a timely, customer-centered professional manner. This role involves transport coordination specific to the transfer of patients and discharges from HCA facilities, following specific protocols and utilizing established resources to safely place patients at facilities. You will work collaboratively with team members to ensure appropriate patient admission and maintain a high degree of awareness of hospitals' medical staff, services, and special programs. Exceptional customer relationship behaviors are essential, as you will communicate with various customer groups, including physicians and their office staffs. The position requires maintaining professionalism and customer-centric communication, especially with challenging callers. You will also coordinate the transfer of emergent, urgent, and elective patients to final destination facilities, ensuring timely bed placement and accurate patient information to assist with the development of an initial plan of care.