Training Support Supervisor

About the position

The Training Support Specialist ensures operations administration and support for all departments within the Talent Development Department. This position also supervises The Training Support Specialists. The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

Responsibilities

• Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools including SLII, models and processes to ensure alignment with our Vision, Values, and Mission.
• Designs and develops training support policies/programs tailored to meet the learning needs of HOLT Group's employees; consistent with the company's short and long-term business plans.
• Manages various projects for Talent Development programs.
• Supports the Cornerstone system administration including system releases, updates, and analyze system functionality.
• Develops content, online material, and assessments to support learning objectives.
• Provides ESP administration and support for all departments.
• Recommends learning design, technology, and instructional delivery.
• Manages timecards, and expense reports and conducts performance reviews for direct reports.
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
• Performs other duties as assigned.

Requirements

• Bachelor's degree in Education, Leadership, Human Resources, Business Management, or related field required.
• Minimum three years of related experience or an equivalent combination of education and experience required.
• Excellent leadership with the ability to positively motivate, manage, and develop employees.
• Knowledge, as well as practice of principles of adult learning and needs assessment techniques.
• Knowledge of best practices in use of technology for teaching and learning, industry standards, terminology, instructional design, and technical requirements.
• Excellent verbal, written, and communication skills.
• Sound decision-making and judgment skills.
• Proven customer service skills.
• Displays attention to detail and focuses on accurate of work results.
• Demonstrates and utilizes effective needs analysis, project management, course development, and evaluation skills.
• Ability to work effectively with web-based systems and external vendor help desk support.
• Ability to work on multiple projects and deal effectively with employees and management.
• Ability to complete Holt's VBL Classes to include: DISC, POP, SLII, Conflict Resolution and Influencing, and successfully apply the tools.
• Ability to produce quality results using rapid development models and tools.

Benefits

• A competitive salary, commensurate with your experience and competencies.
• A comprehensive and robust benefits program that includes complete health care, 401(k) matching & Profit-Sharing plan (ROTH and traditional), paid holidays, and a front-loaded PTO program.
• A Tuition Reimbursement program to support the pursuit of accredited college courses.
• An employee development program with professional development staff that allows you to grow your skills and build your competencies to prepare you for future opportunities at HOLT.