Training Representative (Temporary Assignment)

GardaWorld • Longueuil, QC

3d • Onsite

About The Position

GardaWorld is seeking a Screening Contractor Training Representative (SCTR) for a temporary assignment. The SCTR will be responsible for delivering training according to company guidelines, as well as providing coaching, mentoring, and assistance with re-certification. This role requires inspiring teams and tackling challenges in a dynamic environment.

Requirements

• High school diploma or equivalent
• Currently certified as a Pre-Board Screening Officer for a minimum of 12 months, with advanced qualifications, with no PERs
• Must meet the minimum training standards as per the client’s expectations
• Excellent communication and interpersonal skills
• A strategic mindset with the ability to drive results in a dynamic environment

Responsibilities

• Delivers on-the-job training (OJT), refresher courses, practical exams and other security and customer service training
• Monitors tests and assessments of screening employees, including supervising practical skills development sessions
• Implements training for new employees, and supports the new hire orientation program
• Delivers performance improvement program training
• Provides checkpoint and oversight support, as needed, and provides recommendations on certification maintenance
• Provides coaching, correction, and overall feedback to Screening Officers. Intervenes immediately if a part of a screening process was not completed, or if critical processes were performed incorrectly
• Demonstrates a positive partnership with our client to support training programs

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED