Training

Makeready LLC•Nashville, TN

14d

About The Position

As the Training Manager, you will be responsible for ensuring our team members receive world-class training and development opportunities, enhancing their skills and knowledge to deliver exceptional service. You will support the coordination of training programs, create development opportunities for employees, and contribute to a culture of continuous learning and growth within the hotel.

Requirements

Ability to organize and coordinate training sessions, workshops, and seminars, including logistics, materials, and venue setup.
Ability to collaborate with department managers to assess needs, develop tailored training programs, and ensure smooth execution of all sessions.
Ability to coordinate orientation programs, ensuring new employees understand the hotel’s culture, values, and service expectations.
Ability to support new employees' transition with ongoing guidance during their initial training period.
Ability to assist in identifying high-potential employees for development opportunities.
Ability to coordinate mentorship programs, job rotations, and leadership initiatives to foster growth.
Ability to monitor training progress and attendance, gather feedback, and generate reports for management to assess program effectiveness and make recommendations for improvements.
Ability to stay updated on industry trends, continuously enhance training programs to align with the hotel’s goals, and foster a culture of continuous learning through internal communications and employee engagement initiatives.
Ability to perform general cleaning tasks using standard hotel cleaning products to adhere to health standards.
Ability to assist staff.
Ability to attend required departmental meetings.

Responsibilities

Organize and coordinate training sessions, workshops, and seminars, including logistics, materials, and venue setup.
Collaborate with department managers to assess needs, develop tailored training programs, and ensure smooth execution of all sessions.
Coordinate orientation programs, ensuring new employees understand the hotel’s culture, values, and service expectations.
Support new employees' transition with ongoing guidance during their initial training period.
Assist in identifying high-potential employees for development opportunities.
Coordinate mentorship programs, job rotations, and leadership initiatives to foster growth.
Monitor training progress and attendance, gather feedback, and generate reports for management to assess program effectiveness and make recommendations for improvements.
Stay updated on industry trends, continuously enhance training programs to align with the hotel’s goals, and foster a culture of continuous learning through internal communications and employee engagement initiatives.
Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards.
Assist staff.
Attend required departmental meetings.