Responds to provider, health plan, and member phone calls and correspondence related to the coordination of benefits between Medicaid and other primary insurance sources. Investigates billing and payment issues including but not limited to denied claims for members with other primary insurance sources. Assists with matters related to Third Party Liability (TPL) and Medicare billing. This includes proactively researching and staying up-to-date on any CMS mandated changes for TPL and Medicare billing that would impact Louisiana Medicaid. Assists in the development and implementation of TPL policies and procedural changes. Assists with the creation and maintaining of Health Plan Advisories and Informational Bulletins published by LDH related to TPL and Medicare billing. Ensures the contract language between the State Medicaid agency and the Managed Care Organization (MCO) dictates the terms and conditions under which the MCO assumes TPL responsibility. Assists with oversight of TPL administration and performance activities that are the responsibility of the State’s Managed Care Organizations and are clearly defined. Updates the State’s federally mandated Third Party Liability Action Plan as necessary to maintain currency of Louisiana Medicaid COB/TPL practices. Assists with TPL file monitoring activities as needed. Assists with the planning, coordination, and execution of Medicaid TPL Subcommittee meetings. Monitors contract deliverable compliance for both TPL recoveries and file maintenance activities. Assists with Request for Proposal development and contract negotiations. Responsible for reporting TPL Key Performance Indicators. Assists with TPL Quarterly Financial Reporting with LDH Fiscal Department. Works effectively and communicates clearly with providers, members, Medicaid staff, contractors, and third party insurance sources. Other tasks as directed.
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Job Type
Full-time
Career Level
Mid Level