Tow Dispatcher
8784884 Canada Inc•Ottawa, ON
•CA$60,000 - CA$80,000•Onsite
About The Position
The Tow Dispatcher is essential to keeping our tow fleet running smoothly. You will coordinate tow trucks, plan routes, support drivers in real-time, and ensure operations meet safety and regulatory standards. This role is perfect for someone who thrives in a fast-paced environment and enjoys solving logistical challenges.
Requirements
- 5+ years of experience dispatching tow trucks
- Knowledge of transportation regulations across Ontario and Quebec.
- Proficiency with Google Workspace and dispatch/tracking software (e.g., FCRO, Fleetio, BigRoad, or Unity).
- Strong communication, problem-solving, and multitasking skills.
Nice To Haves
- Bilingualism (English/French) is an asset.
Responsibilities
- Schedule and dispatch tow drivers for pickups, deliveries, and emergency calls.
- Optimize tow routes to maximize efficiency and reduce downtime.
- Maintain constant communication with drivers and provide real-time support.
- Monitor vehicle locations and performance using dispatch systems.
- Ensure compliance with transportation laws, safety standards, and company policies.
- Work closely with logistics and yard teams to coordinate daily operations.
- Provide excellent customer service, responding promptly to inquiries and updates.
Benefits
- Group benefits plan – includes medical & dental care
- Annual boot allowance
- Hiring referral bonuses – $250 for each successful hire you recommend
- Growth opportunities in a sustainability-driven company
- Make a real impact on your community and the environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
