Tow Dispatcher

8784884 Canada IncOttawa, ON
CA$60,000 - CA$80,000Onsite

About The Position

The Tow Dispatcher is essential to keeping our tow fleet running smoothly. You will coordinate tow trucks, plan routes, support drivers in real-time, and ensure operations meet safety and regulatory standards. This role is perfect for someone who thrives in a fast-paced environment and enjoys solving logistical challenges.

Requirements

  • 5+ years of experience dispatching tow trucks
  • Knowledge of transportation regulations across Ontario and Quebec.
  • Proficiency with Google Workspace and dispatch/tracking software (e.g., FCRO, Fleetio, BigRoad, or Unity).
  • Strong communication, problem-solving, and multitasking skills.

Nice To Haves

  • Bilingualism (English/French) is an asset.

Responsibilities

  • Schedule and dispatch tow drivers for pickups, deliveries, and emergency calls.
  • Optimize tow routes to maximize efficiency and reduce downtime.
  • Maintain constant communication with drivers and provide real-time support.
  • Monitor vehicle locations and performance using dispatch systems.
  • Ensure compliance with transportation laws, safety standards, and company policies.
  • Work closely with logistics and yard teams to coordinate daily operations.
  • Provide excellent customer service, responding promptly to inquiries and updates.

Benefits

  • Group benefits plan – includes medical & dental care
  • Annual boot allowance
  • Hiring referral bonuses – $250 for each successful hire you recommend
  • Growth opportunities in a sustainability-driven company
  • Make a real impact on your community and the environment
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service