TMS Technician (Medical Technician/Patient Advocate)

ARC Health Partners • Spokane, WA

8h • $23 - $25 • Onsite

About The Position

The TMS Technician serves as clinical support staff responsible for assisting in the delivery of Transcranial Magnetic Stimulation (TMS) therapy in accordance with NeuroStim TMS Centers’ established protocols, policies, and applicable federal and state regulations. Under the supervision of the Medical Director or designated Medical Provider, the TMS Technician greets and prepares patients and administers TMS treatments strictly as prescribed. The Technician does not independently diagnose, prescribe, alter treatment parameters, or make clinical decisions outside approved protocols.

The Technician maintains a safe treatment environment, adheres to safety and infection control standards, documents treatment sessions accurately in the medical record, and promptly reports adverse events or patient concerns to the supervising provider. The TMS Technician reports operationally to the Lead Technician and administratively to the TMS Coordinator and Clinic Manager, while remaining clinically accountable to the supervising Medical Director or Medical Provider.

Requirements

• 2+ years in healthcare, patient care, or medical office support (CNA, MA, Patient Care Tech, etc.).
• Proficient with Microsoft Office; EHR experience a plus.
• Comfortable working with medical/mechanical devices.
• Patient-centered, compassionate team player who is professional, punctual, and proactive
• Detail-oriented and tech-savvy with a strong desire to learn, grow, and adapt
• Strong organizational and communication skills with the ability to manage details effectively

Nice To Haves

• BS in Psychology, Neuroscience, or related field.
• BLS certification.

Responsibilities

• Administer TMS treatments under physician direction (training provided).
• Create a safe, supportive, and therapeutic experience for every patient.
• Educate prospective patients about TMS therapy.
• Manage scheduling, follow-ups, and maintain HIPAA-compliant records.
• Support clinic operations through administrative tasks and team collaboration.
• Live out NeuroStim’s values of hope, integrity, and service in every interaction.

Benefits

• Competitive Hourly Rate: $23-25/hr; paid bi-weekly
• 401(k) retirement plan with employer match up to 4%
• Comprehensive medical, dental, and vision insurance for employees and eligible dependents
• HSA (with employer contribution) and FSA options to help manage healthcare and dependent care expenses
• Employer-paid life insurance and AD&D coverage
• Employee Assistance Program (EAP) with confidential mental health and life support resources
• Generous paid time off and additional paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level