Title: Activities Supervisor - Club Wyndham Shawnee Resort

Travel + Leisure - Shawnee On Delaware, PA

Full-time - Entry Level

Shawnee On Delaware, PA

Accommodation

About the position

The Activities Supervisor is responsible for supervising and maintaining all guest activities and related areas including but not limited to: activities center, movie theater, fitness center(s), pools and cabanas, banquet rooms, tanning rooms, and beaches, etc. This role will be responsible for overseeing the Activities function of the resort and lead, guide, develop and motivate staff members. The Activities Supervisor will enforce company policies, rules and regulations and provide coaching to staff members when needed. This role will also assist with the creating, planning and implementing guest activities for the Resort. The Activities Supervisor will create and publish advertising material to support the Resort Activities as well as assist in establishing related pricing for activities. This role will work with department associates and affiliate departments to ensure maximization of Guest Satisfaction Scores and minimum goal achievement as well as run the Activities Department operations and cover areas when needed.

Responsibilities

• Supervise and maintain all guest activities and related areas.
• Oversee the Activities function of the resort.
• Lead, guide, develop, and motivate staff members.
• Enforce company policies, rules, and regulations.
• Provide coaching to staff members when needed.
• Assist with creating, planning, and implementing guest activities.
• Create and publish advertising material to support Resort Activities.
• Assist in establishing related pricing for activities.
• Work with department associates and affiliate departments to maximize Guest Satisfaction Scores.
• Run the Activities Department operations and cover areas when needed.

Requirements

• Lifeguard, CPR, First Aid Certification, Service Safe, etc.
• Excellent written and verbal communication skills.
• 2 years of experience in customer service, recreation, and administration/leadership.
• 1 year supervisory experience preferred.

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off, parental leave, and holidays (depending on position)
• Wish day paid time to volunteer at an approved organization
• 401k with employer match (subject to eligibility requirements)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program