TikTok Shop - Security Strategy Product Manager Anti-Fraud Solutions

$156,864 - $296,020/Yr

Tiktok - San Jose, CA

Full-time - Mid Level

San Jose, CA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

As the Anti-fraud Product Manager at TikTok, you will play a crucial role in ensuring the safety and trustworthiness of our marketplace. This position involves developing strategies to mitigate business security risks, collaborating with various departments to enhance risk management systems, and engaging with stakeholders to address risk issues effectively. Your work will directly impact user satisfaction and the overall integrity of the platform.

Responsibilities

• Develop forward-looking strategies or solutions for business security risks related to account security, bot behavior/scraping, and privacy data breaches.
• Collaborate with tech, analytics, and algorithm departments to establish and improve systems for risk perception, identification, mitigation, and effectiveness measurement.
• Build a comprehensive risk management framework covering the entire business process to reduce key metrics related to account takeovers, fake accounts, bot traffic attacks, and privacy data breaches.
• Engage with various business, operation, tech, and security/risk stakeholders to ensure quick mitigation of risk problems at scale.
• Manage priorities and balance trade-offs between seller experience, user experience, creator experience, and platform performance/protection.

Requirements

• Bachelor's degree or above in Computer Science, Business Analytics, Math, Statistics, or related fields.
• 2 years of relevant experience in Antifraud, Finance Service, Risk Management, or Trust & Safety.
• Proficiency in SQL and data analysis, with strong analytical and quantitative skills.
• Proven track record of delivering results in a fast-paced environment and driving innovation for stakeholders.
• Understanding of new fraud motives and ability to diagnose key control points, with strong verbal and written communication skills.

Nice-to-haves

• Experience in eCommerce or Tech industry.
• Fundamental understanding of statistics or Machine Learning based algorithms.
• Fundamental technical understanding.

Benefits

• 100% premium coverage for employee medical insurance, approximately 75% for dependents, and a Health Savings Account (HSA) with company match.
• Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life, and AD&D insurance plans.
• 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) and 10 paid sick days per year.
• 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
• Mental and emotional health benefits through EAP and Lyra.
• 401K company match, gym and cellphone service reimbursements.