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Tiffany - West Palm Beach, FL
posted 2 months ago
About the position
The Tiffany Client Advisor role is a temporary position focused on delivering exceptional customer service and embodying the Tiffany brand in every client interaction. The advisor is responsible for building and maintaining client relationships, achieving sales targets, and enhancing the in-store experience through personalized service and attention to detail. This role requires a passion for the brand and a commitment to excellence in service, with an emphasis on client loyalty and satisfaction.
Responsibilities
- Deliver the Tiffany Experience to each client and embody the Tiffany brand in every interaction.
- Develop and maintain client relationships to exceed commercial targets.
- Capture and cultivate client data to drive repeat business.
- Achieve or exceed monthly, quarterly, and annual sales targets.
- Elevate the in-store experience by delivering memorable moments to every client.
- Demonstrate passion as a Tiffany brand ambassador during every selling ceremony.
- Optimize hospitality and store amenities to create unique client experiences.
- Connect with clients' wardrobes to provide personalized styling advice.
Requirements
- Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
- Proven track record in achieving commercial results.
- Ability to connect with clients and build relationships.
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
- Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
- Authorization to work in the United States.
Nice-to-haves
- A college/university degree.
- Proficiency in multiple languages.
