iPic Entertainment - Delray Beach, FL

posted 13 days ago

Delray Beach, FL
Food Services and Drinking Places

About the position

The Server is responsible for taking orders and delivering food and beverages while providing prompt and friendly service to guests in the Theater. This role requires a commitment to delivering a consistently high level of guest service and adhering to company guidelines and standards.

Responsibilities

  • Deliver a consistently high level of guest service to all guests in Theater.
  • Adhere to all company guidelines and standards for serving alcoholic beverages.
  • Demonstrate mastery of the food and beverage menu; respond to questions about menu items and drink options.
  • Interact with guests comfortably in low lighting while communicating effectively in a soft tone as to not disrupt guests.
  • Display comfortable, genuine sales approach; provide insight to popular menu items and make suggestions for additional plates and drink pairings.
  • Exhibit the ability to engage with multiple guests, prioritizing interactions and providing outstanding service.
  • Provide Management with key signs of guest intoxication while ensuring minors are not served alcoholic beverages.
  • Keep the assigned stations cleaned and stocked at all times.
  • Secure payment for all checks and process checks through the POS in a timely manner.
  • Build a relationship that makes guests want to return to Theater.
  • If asked by Management, act as a peer mentor for new staff members.
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