Territory Sales Manager

MFCP•Tempe, AZ

3d•Hybrid

About The Position

The Territory Sales Manager is responsible for building and maintaining a customer base through direct sales initiatives and developing and maintaining positive relationships. This role involves selling and delivering products to current and new accounts, coordinating target accounts, and applying creativity to solve problems. The position requires close coordination with all appropriate departments and personnel to ensure customer satisfaction and maximize profitability. The Territory Sales Manager will also serve as a technical resource for customers and the organization, maintain professional knowledge, and communicate regularly with management on sales goals, market trends, challenges, and opportunities. Ensuring the highest level of customer service and ethical behavior is paramount, along with addressing and resolving customer requests positively. The role also includes implementing sales directives, maintaining accurate customer files, and ensuring a safe, clean, and organized work area, while complying with all company rules, policies, procedures, and safety guidelines. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

Bachelor's degree and/or minimum (2) years sales experience, preferably in the industry.
Excellent written & oral communication and strong relationship building skills required.
Detail oriented with solid organizational skills and the ability to prioritize and multi-task in a fast-paced work environment.
Must be able to perform basic math functions, as well as understand and apply more complex calculations such as gross profit/gross margin and averages.
Solid computer skills including use of MS Office (Word, Excel & Outlook), with a willingness to learn new software programs.
Must be a good listener with above average reasoning ability and make minimal mistakes.
Must be a good learner whom can assimilate product knowledge and skills as they are presented.
Must be able to work with a wide variety of people and personalities.
Maintain regular and punctual attendance.
Employee must be physically present in the office to perform his/her job functions.
Employee must work in office as necessary for meetings and to complete administrative duties.
Valid driver’s license and acceptable driving record, in accordance with company guidelines.

Nice To Haves

Experience with Epicor Prophet 21 a plus.
Experience with industrial distribution preferred.
Familiarity with industrial and hydraulic hose and fittings, especially Parker Hannifin a plus.

Responsibilities

Develop and maintain customer and vendor relationships.
Sell and deliver products to current and new accounts.
Develop and coordinate target accounts.
Apply creativity to solve problems.
Coordinate efforts with all appropriate departments and personnel to ensure customer satisfaction.
Strive to consistently maximize profitability by utilizing programs, promotions and product support materials.
Maintain and develop professional/technical knowledge through relevant professional associations while serving as a technical resource for others in the organization.
Communicate regularly with management on sales goals, market trends, challenges and opportunities.
Review all accounts, attend training, and work with customer representatives regularly.
Ensure that the highest level of customer service and ethical behavior are followed.
Address and resolve all customer requests with a positive approach.
Act as a technical resource for customers and others in the organization.
Implement and follow up on sales directive from management.
Maintain accurate and legible customer and catalog files when appropriate.
Maintain a safe, clean and organized work area.
Comply with all company rules, policies and procedures.
Adhere to strict Safety Guidelines.