IEEE - Piscataway, NJ
posted 12 days ago
About the position
We seek a passionate and results-oriented Technical Product Specialist to drive the adoption of IEEE's advanced data and analytics products within specific engineering domains like transportation, telecommunications, and energy. This role requires quickly learning specialized engineering applications and interfacing technically with prospects and customers who are typically SMEs/PHDs. As a product expert, you will collaborate closely with data scientists, sales teams, and clients to enhance product capabilities, drive sales, and ensure customer success. Your technical acumen, combined with strong interpersonal skills, will be essential for building relationships with high-level technical experts in academia, industry, and government.
Responsibilities
- Partner with the data science team to conceptualize, develop, and refine cutting-edge data analytics products tailored to specific engineering domains.
- Collaborate with the sales team to articulate product value, address customer needs, and drive sales to advanced technical SMEs/PHDs.
- Provide comprehensive technical support, training, and onboarding to ensure customer satisfaction and product adoption.
- Conduct market research, analyze competitive landscapes, and identify opportunities for product enhancement and expansion.
- Develop clear and concise product documentation, including user guides, process flows, and use cases.
Requirements
- Master's degree in engineering or a related field.
- Minimum 2 years of experience in a technical product specialist or similar role.
- Proven ability to translate complex technical concepts into clear and compelling business value propositions.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Proficiency in data science tools (Tableau, SQL, Python) preferred.
- Experience working with high-level technical experts in academia and industry.
