Woodforest National Bank - Elizabeth City, NC

posted about 1 month ago

Full-time
Elizabeth City, NC
Credit Intermediation and Related Activities

About the position

The Teller Retail Banker at Woodforest National Bank plays a crucial role in providing exceptional customer service and promoting bank products. This position involves engaging with customers, processing transactions, and maintaining branch operations, all while contributing to the bank's community-focused mission. The role offers opportunities for career advancement within a supportive and employee-owned environment.

Responsibilities

  • Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
  • Processing transactions, opening accounts, and performing account maintenance.
  • Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
  • Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Requirements

  • 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree.
  • High School Diploma or equivalent required.
  • Must be positive and engaging.

Nice-to-haves

  • Previous instore banking experience is preferred, but not required.
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