Teller Part Time Forest City Main

Wells Fargo - Forest City, NC

Part-time - Entry Level

Forest City, NC

Credit Intermediation and Related Activities

About the position

Wells Fargo is seeking a Teller in the Consumer, Small & Business Banking division, part of the National Branch Network. This role is integral to the local community, providing essential financial services to residents, employees, and local businesses. The position offers a great opportunity for individuals who enjoy working with people and are looking to establish a long-term career with Wells Fargo.

Responsibilities

• Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers.
• Complete operational activities while minimizing risks under established policies.
• Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products.
• Receive direction from managers and exercise judgment within defined policies and procedures.
• Escalate questions and issues to more experienced roles.
• Interact with customers to demonstrate care, build relationships, and complete requested transactions.
• Identify information and services to meet customers' financial needs.

Requirements

• 6+ months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, or education.

Nice-to-haves

• 6+ months of experience interacting with people, demonstrated through work, military, or education.
• Customer service focus with experience handling complex transactions across multiple systems.
• Ability to educate and connect customers to technology and share the value of mobile banking options.
• Ability to interact with integrity and professionalism with customers and team members.
• Experience working with others on a team to meet customer needs.
• Cash handling experience.
• Ability to follow policies, procedures, and regulations.
• Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss.
• Well-organized, independent and able to prioritize in a fast-paced environment.
• Ability to exercise judgment, raise questions to management, and adhere to policy guidelines.
• Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting.
• Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues.

Benefits

• Competitive salary
• Robust benefits package
• Programs to support work-life balance and well-being