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Town & Country Credit Union - Stanley, ND

posted 5 days ago

Part-time - Entry Level
Stanley, ND
101-250 employees
Credit Intermediation and Related Activities

About the position

We're hiring a Part Time Member Services Representative in Stanley, starting pay $17.00+ per hour with a salary review at 90 days. Do you believe in providing the best service possible, are good with numbers and have cash handling experience? If so, you could be a great fit to join our team of Member Services Representatives (MSR). The MSRs are the face of the credit union - the first, and sometimes only, people our members visit each time they come in. We're looking for people who have a great sense for high quality customer service, cross-selling and being a positive member of the team. MSRs are responsible for both paying and receiving transactions for members in person, via phone and through the mail. This includes processing deposits, withdrawals, loan payments, credit card payments, cashier's checks, money orders and cash advances, among other things. At the end of each day, the MSR must balance his/her cash drawer, ensuring that all transactions have been completed accurately. In addition to handling transactions, you'll also cross-sell credit union products and help solve member problems quickly and efficiently.

Responsibilities

  • Process deposits, withdrawals, loan payments, credit card payments, cashier's checks, money orders, and cash advances.
  • Balance cash drawer at the end of each day, ensuring all transactions are completed accurately.
  • Cross-sell credit union products.
  • Provide high-quality customer service to members in person, via phone, and through the mail.
  • Assist in solving member problems quickly and efficiently.

Requirements

  • Education equivalent to a high school degree.
  • Minimum of one year related experience in a financial institution or other cashier function.
  • Good oral and written communication skills.
  • Strong interpersonal skills.
  • Ability to work with numbers.
  • Good personal computer/keyboarding skills.

Benefits

  • Competitive compensation
  • $5 additional hourly pay for Saturday shifts for non-exempt staff
  • Paid holidays
  • Generous paid time off
  • "Dress for your day" dress code
  • Health, dental and vision insurance
  • Life and disability insurance
  • Flexible spending program
  • 401(k) with employer contributions
  • Paid volunteer time
  • Tuition reimbursement
  • YMCA Corporate Membership Discount
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